BigCommerce’s data shows that reviews work. More than half of shoppers check reviews between one and five times before purchasing the most expensive item in their cart.
Trustpilot teamed up with BigCommerce to hone in on the importance of reviews to ANZ consumers in 2024.
This micro-report combines data from BigCommerce’s annual Omnichannel Report, and Trustpilot’s internal data around performance trends. Read on to learn more.
You can download What online shoppers want from brands: spotlight on reviews here.
Author
Trustpilot
A leading online review platform
Every month, people share over 2 million reviews on Trustpilot to help each other find great companies and make better buying decisions. More than just a rating, Trustpilot stars signify to the world that people love your company and you love them right back.
